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- Destinations
Recreation Destinations
Parks
- Program Guide
- Programs
Age-Based Interests
- Schedules
- Register
PERFORMANCE
The most important asset of any organization is its staff. The Park District strives to develop an excellent leadership system and encourages staff development at all levels of the organization. The following charts measure current staff satisfaction as an employee and with training opportunities, as well as employee turnover and staff wellness.
The Park District defines the metric as the average percent of part-time and full-time employees who agree or strongly agree in Job Satisfaction Score.
Who are the stakeholders impacted?
Staff
What does the data say?
104 employees participated in 2025. Employees gave a 96 out of 100 rating, up 2% from 2024.
What is causing the data trend?
The highest ratings were satisfaction with “My job” (98%) and “senior leadership” (97%). Areas where we could improve are satisfaction with “communication” (93%).
What actions have we taken?
To improve satisfaction with “communication,” the District connected employees to information including video-taping the all-staff meetings, distributing monthly updates and information from each department, and sending quarterly enewsletters from staff committees.
What outcome are we trying to achieve?
Systematic approaches to maintain and improve our infrastructure.
The Park District defines the metric as the average “Overall Quality” score, on a scale of 0-10, given by staff through the Park District’s Training Evaluation from the current year.
Who are the stakeholders impacted?
Staff
What does the data say?
Satisfaction dropped from 8.6 in 2024 to 8.4 in 2025, but still exceeded the District’s goal of 8.0.
What is causing the data trend?
The score hit a peak of 8.8 in 2023. While it has dropped somewhat since then, the overall score still exceeds the District’s goal of 8.0.
What actions have we taken?
To continue to improve training, a portfolio of internal training courses were developed and deployed in 2024.
What outcome are we trying to achieve?
To foster a culture of continuous learning, encouraging staff excellence.
The Park District defines the metric as the total number of participants in Park District employee wellness programs.
Who are the stakeholders impacted?
Staff
What does the data say?
The Park District now offers free CRC fitness memberships as a benefit to year round employees. 213 employees signed up for their free CRC membership in 2025, Participation in the PDRMA PATH program will be reported later in the year. With PDRMA providing more and more wellness opportunities, the District decided to focus its metrics on these programs moving forward.
What is causing the data trend?
The Wellness Team engaged staff with new challenges and competitions.
What outcome are we trying to achieve?
To lead and develop staff, encouraging staff excellence.
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