How to Cancel Activities in the Amilia App

Some exceptions apply. Please scroll to the bottom of the page to learn more.

1

Click on the Calendar section on the bottom menu. Select the registration you would like to cancel.

arrow clicks on the program you'd like to cancel

2

Select ‘Cancel this event’ at the bottom of the registration description.

arrow clicks on the cancel this event button

3

Click the ‘Terminate enrollment’ button on the bottom of the screen to confirm your cancellation.

arrow clicks on the terminate enrollment button

Please Note:

    • Must wait 48 hours after registering to cancel.
    • Registrations must have been paid in full using a credit card only.
    • Programs have varying cancellation deadlines. Please check our policy by clicking here.
    • Cancellations are refunded directly to the credit card that was used to register.
    • Camps cannot be cancelled through the Amilia app.
    • To cancel subscriptions and memberships, use the Amilia website and cancel under ‘My Account.’
    • Call Guest Services at (708) 725-2000 with all other cancellation requests.

Download the Amilia App:

Apple Download
Android Download

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